Airport Express Reviews

Airport Express has an overall rating of 4.5 based on 27 reviews. Customer feedback on Airport Express is mixed.

4.5/5.0

27 reviews

5 Stars

20

4 Stars

1

3 Stars

6

2 Stars

0

1 Star

0

All Airport Express Reviews (27)
Charles-scheel
June 02, 2026
"It was a really Easy ride to the..."
It was a really Easy ride to the airport. The seats felt Great, and I was actually comfortable the whole way.
lillianstokes5045
May 29, 2026
"Had a good feeling about my bags"
I had a feeling my bags were in decent hands, and I was right. Everything came through fine, nothing missing or damaged, and the whole trip felt smooth overall.
TAFOYA
May 13, 2026
"The driver got me to my destination safely..."
The driver got me to my destination safely. A few lane changes felt quick though. I didn’t feel unsafe, but it wasn’t the smoothest ride.
MarthaHernandez_35
May 08, 2026
"The driver showed up really quickly..."
The driver showed up really quickly, so I barely had to wait at all. Smooth experience overall, and I appreciated not having to stand around wondering when they’d arrive.
WAMMACK
April 26, 2026
"I was feeling a bit pressured trying to..."
I was feeling a bit pressured trying to sort out my airport ride last minute, but the booking only took a few minutes. Everything was clear and simple, so I didn’t have to overthink it.
KathyOlcott
April 16, 2026
"Flight Tracking Was Kind of Meh"
The flight tracking was just okay. It did the basic job, I guess, but some of the updates showed up late, which is frustrating when you’re actually trying to figure out what’s going on. Like, what’s the point of tracking a flight if the info isn’t current? Not terrible, but definitely not something I’d rave about...
dixiejohnson6889
April 05, 2026
"I had to cancel my airport transfer and..."
I had to cancel my airport transfer and wasn’t sure how that whole refund thing would work out. I messaged Airport Express and they got back to me quickly. The money showed up again after a few days, so that was a relief. No big back and forth or anything like that, which I appreciated. Overall, they handled it well.
Belinda-sienkiewicz
March 29, 2026
"Reservation was spot on"
My booking details were exactly right, and there were no surprises at all. Super easy and stress-free
james_Blair92
March 28, 2026
"Nice driver, but the pickup was a bit of a slowpoke situation"
The driver was friendly and pleasant, so no complaints there. The ride itself was fine, but the pickup took longer than expected and felt sluggish.
gabriel1988
March 21, 2026
"I got in and the car was..."
I got in and the car was super clean right away. The seats were spotless, and you could tell it had been taken care of because it smelled really nice too.
lenora_Glover92
March 18, 2026
"The fare caught me off guard at checkout"
I started booking my ride thinking I had the total figured out, but when I got to the checkout screen, the price had changed. It wasn’t a huge process or anything, but it felt a bit frustrating because the fare wasn’t very clear upfront. I just wish the final price had been easier to understand before getting all the way to the end.
Vivian_selph77
March 17, 2026
"Fixed the issue faster than I thought"
I had a problem with my booking time and figured it would take a while to sort out, but support fixed it in about no time. The driver still showed up right around the scheduled time, and everything went smoothly after that. Really happy with how they handled it.
hello_william398
March 16, 2026
"Easy early morning pickup"
Our driver showed up right on time, which was a huge relief for an early flight. He helped with our bags and got us to the airport without any stress. Nothing fancy, but everything went smoothly and that’s really all we needed. I’d definitely use them again.
denise_Morris79
March 13, 2026
"Ridiculously easy to use, zero drama"
I used airportexpress.com to look up airport transfer options, it was shockingly easy to get around. No maze of confusing menus, no digital disaster waiting to happen, just simple and straightforward.

The pages loaded fast, and I didn’t have to go on some epic treasure hunt just to find times and prices. The booking part was clear too, which felt like a small miracle compared to some other travel sites.
Nothing weird popped up, nothing annoyed me, and there was no last-minute chaos. Overall, it was a smooth experience, and I’d definitely use it again.
judywilson0023
March 13, 2026
"Honestly, I Felt Safe Booking With Them"
I booked my airport ride through airportexpress.com, and yeah, I was a little skeptical at first because you never really know with these services. But to be fair, everything was exactly like they said it would be. The price was clear, the confirmation came through quickly, and the driver info showed up when it was supposed to.
The driver was waiting when I landed, and there were no random extra charges or annoying excuses, which I appreciated. I know some people are quick to assume every airport transfer site is a hassle, but that really wasn’t my experience here. It felt reliable, especially after a long flight, and I’d use them again
simona.Dirickson
March 09, 2026
"Booked my airport ride through airportexpress.com and..."
Booked my airport ride through airportexpress.com and the price seemed fair, especially compared to some of the other options I was looking at. I was half expecting some random fee to show up after booking, but it didn’t. Driver showed up on time, ride was straightforward, and the cost felt reasonable for the trip. If it stays priced like this, I’d use them again over some of those other services that...
John_alvarado95
February 28, 2026
"Decent, but I wish it felt like a better deal"
It got me where I needed to go, so I can’t really complain too much. I just kept wondering if I’d paid a little more than it was worth. Overall it was fine, but I’d feel better about it if the price matched the experience a bit more.
HILL
February 12, 2026
"Smooth ride, but I felt a bit ignored"
The driver showed up on time, was polite, helped with my bags, and drove safely, so the ride itself was really smooth. Booking was fine too. The only downside was waiting a bit at pickup and feeling kind of ignored when I tried to check what was going on.
pat-Belland
February 06, 2026
"I ended up having to cancel my..."
I ended up having to cancel my booking because the timing just didn’t work out, which was annoying, but the process itself was surprisingly easy. The refund update came through quickly too. no real hassle at all, and it went better than I expected
nicole1971
February 03, 2026
"I had a minor issue with my..."
I had a minor issue with my booking time, so I messaged support. From what I remember, they replied quickly and sorted it out without turning it into a hassle. After that, the driver details came through like expected. Overall, I’d say it was a smooth experience and I was happy with the service

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